We strive for your 100% complete customer satisfaction. You may return new never used items within 30 days of delivery for a full product refund. Products installed, modified or damaged are not eligible for return. We will pay the return shipping cost if the return is a result of our error ( you received an incorrect or defective item), otherwise the buyer is responsible for all return shipping costs.
If you need to return an item contact us at CS@aplusdirect.com with your order number.
We know you want your items fast! This is why we process orders Monday through Friday and you can expect a one business day processing time (often faster) for in-stock items. We will notify you if a product is on backorder or is out of stock.
We can ship to virtually an address in the continental United States. Note that there are restrictions on some products.
We will ship to the shipping address provided by the buyer at the time of checkout. We are not able to check for typos or validate the address so please double check your shipping entry. Be aware additional shipping charges that result from an incorrect address are the buyer's responsibility.
Our standard shipping and free shipping will arrive in 5-7 business days.
Information Collection and Use
AutoFormsDirect.com is owned and operated by A-Plus Business Forms & Systems Inc., and we know that your privacy is important to you. Customers entrust our company with sensitive information and we are committed to maintaining that level of trust. To ensure that level of trust we will never sell, or share information to others differently than what we disclose in this statement. AutoFormsDirect.com collects information from our users at several different points on our website. Information is collected when you place an order, create an account, create a review, or contact our office.
AutoFormsDirect.com takes every precaution to protect your information. When you submit sensitive information, this information is protected both online and offline. To ensure that your credit card information is even more secure, we use a secure transmission (SSL) when you give us your credit card information.